Servicedesk Plus is a web help desk solution that helps you manage all your communications from a single point. It provides an integrated Request management (trouble Ticketing), Asset management, Buy order management, Contract Management, Self-service Portal, and Knowledge Base. Servicedesk Plus packs all the modules at an inexpensive price.
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Restore normal solution of operation rapidly with the powerful incident management in Servicedesk Plus. Report incidents simply, configure Sla, setup automation & processes for each category of Incidents and minimize enterprise impact.
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With Servicedesk Plus problem management, eliminate the root cause effectively and put an end to firefighting of repetitive incidents. It contains managing multiple incidents and process automations.
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Via Servicedesk Plus Change Management module, provide structured and prompt handling of all changes in your It infrastructure. It is bundled with categorizing changes, setting up Cab and process automation.
ManageEngine ServiceDesk Screenshots
